Problem:
A retailer wanted to deliver a routing solution to its customers that would let enable ‘Home to Product’ directions. They had store locations all over the country and needed a scalable solution that could integrate into their existing customer engagement platforms.
Summary:
IndoorVu was able to rapidly collect data in every store to stand up a baseline of geospatial building information that included floor plans, product locations, other points of interest (bathrooms, customer service, etc.), 360 imagery and routing networks for multiple user types (disabled, private spaces, etc.). The data was then integrated into a routing engine and delivered via a web and mobile experience to users.
Result:
The retailer was quickly able to validate their store models, update their facilities and asset management systems, and quickly enable a unique routing solution to support their customers, suppliers, maintenance staff. Beyond improving the consumer experience, this solution reduced the amount of trips that their suppliers, maintenance staff and administration needed to make to each site.